Authentic kratom has been providing pure kratom for the United States, Europe, and various parts of the world since 2013. They claim to be one of the most customer-service-minded vendors on the market, however, are they really as good as they claim to be?
In this review, we will be discussing the company’s origin, pricing, and customer service to help you make the best decision when making your purchase.
Who Is Authentic Kratom?
Authentic Kratom warehouse is located in San Fernando Valley California. They serve a variety of local cities in Southern California, including Los Angeles, Orange County, Glendale, and more. The vendor is an entirely online-based business and they do not currently offer any walk-ins. They operate Monday-Friday, 8 am-5 pm pacific time. The vendor first started shipping Mitragyna Speciosa to the United States and international customers in 2013.
They carry over 40 different strains of Kratom and encourage customers to utilize all the discounts they provide, to save big when making their purchase. Additionally, they provide a blog full of helpful information for any questions customers may have.
Authentic Kratom has been around for quite some time, and as a result, it has received nearly 1,000 verified customer reviews on Yotpo. The company also mentions that they have over 3000 authentic reviews from real customers on their website. They claim that these reviews are entirely collected from actual customers alone. This appears to be true. Website visitors can gain full access to a number of customer opinions, insights, and experiences via the reviews tab at the top of the webpage. This authenticity has appeared to create trust between Authentic Kratom and its consumer audience. Most reviews appear to be positive, with pleased comments regarding the quality, service, and shipping time.
Their product line features 18 different types of Kratom, and they offer a variety of shipping options.
Despite the mostly positive customer reviews, a few do comment on their gimmicky pricing structure. Each item is 30% off the original price. In theory, this sounds great, however, this structure only makes the so-called sales price look great by comparison. A much simpler and authentic tactic would be to simply list the sales price without even listing the regular price. However, the discount does still apply and many customers report being pleased with the price.
Their website does appear to be user-friendly and informative, with a page for customers to ask questions and receive immediate feedback.
According to several sources, the vendor heavily prioritizes providing a safe, effective product. Each batch of their imported shipment is tested by a 3rd party laboratory, and they are currently in the process of getting cGMP certification by the American Kratom Association.
Authentic Kratom Products
Authentic Kratom specializes mainly in Mitragyna Speciosa powder, however, the company stands out due to its large selection of categories and strains to choose from including:
- Borneo- Yellow, green, red, & white
- Vietnam- White, red, & yellow
- Maeng Da- Kali, green, red, white, & horn
- Bentuangie- Red
- Hulu Kapuas- Green
- Thai- Red & green
- Sumatra- Red & white
- Bali- White, red, & green
- Horned- Red, white, & green
- Riau- Red & green
- Malay- Green
- Kalimantan- Red & green
- Crushed Leaf- Bali (red, white, & green) &Maeng Da
- Elephant- White
- Sulawesi
- Aceh- White
- Thai Maeng Da- Red & green
- Extracts- 30x
Pricing
When purchasing from Authentic Kratom, it is key to take advantage of their many discounts. The prices are comparatively higher than other Kratom vendors. Prices do vary based on strains and sizes. Pricing for one ounce starts at around $8 and increases with size. According to recent reviews, five ounces start at around $50. Customers can purchase 10 oz at an approximate starting price of $89.
As previously mentioned, each item has a 30% discount. Additionally, customers can get free First-Class USPS shipping with items of any value.
To create interest among buyers, Authentic Kratom provides promotion opportunities every few days. Clients also have the opportunity to use coupon codes. With most online kratom sales, benefits such as these are not always available. Authentic Kratom, however, claims their main priority is creating an easy, enjoyable experience for their buyers and they pride themselves on doing everything they can to sell products at a reasonable price.
However, despite the various discounts and efforts to make their product more affordable, some Kratom buyers still believe that Authentic Kratom should reduce their prices by comparing them to the prices of other competitors.
Shipping And Returns
Authentic Kratoms same-day shipping is an aspect that definitely makes the company stand out amongst other vendors. In order to ensure that customers receive the freshest quality of their product, they comment to getting products to consumers as quickly as possible. By 2:00 pm Pacific time on the day of the order, items are packed and processed for shipping. Delivery time varies based on the package the customer purchases.
Additionally, Authentic Kratom offers free shipping. This is a rare quality when compared to other popular kratom vendors, who usually have a minimum order limit customers must reach before receiving free shipping. With Authentic Kratom, regardless of the quantity, you plan to order, you can feel confident that you won’t be dealing with any shipping charges.
Social Media Presence
Authentic Kratom doesn’t appear to have a large social media presence on any platform. If they do, it is hard to find and there are no links or references to their social media accounts on the website.
Customer Service
According to several customer reports, Authentic Kratom has three live representatives that are available on the phone to answer questions or solve any issues. Answers to any simple questions are also easy to access through the well-designed website. Several reviews comment on the efficient and helpful customer service and a small number of consumers had negative comments regarding customer service. Clear contact information is available and visitors can directly message a question via the website.
Email
Support@authentickratom.com
Telephone
1 (888) 270-1285
Final Thoughts On Authentic Kratom
Authentic Kratom offers a wide range of products, allowing kratom users to experiment and chose which particular product works best for them. The variety of options allows consumers to get all the varieties they want, without having to choose between assorted brands. Overall, although the price is high in comparison to the average market price, Authentic Kratom is a one-stop-shop for people who are looking to purchase kratom. With several features that make them stand out amongst other online vendors, this vendor is still one of the leading sellers of kratom in various forms and a go-to for various customers that just may be worth checking out.
