Kratom has existed for many years, centuries even. It is only recently that kratom has become a hot topic in the US. Dozens of kratom vendors are popping up online every month. But with hundreds of vendors to choose from, how do you pick?
In our Captain Kratom Review, we shall highlight this particular kratom supplier. Keep reading for honest and unbiased feedback on Captain Kratom, a vendor that has been around for more than a decade.
About Captain Kratom LA
Otherwise, known as Captain LA, Captain Kratom was formed in 2006. The owner was turned on to kratom while backpacking in Thailand. They pride themselves in supplying high-quality kratom that is scoured from the top kratom farms.
At the time the company was founded, there were very few kratom vendors in the US. Therefore, Captain Kratom LA was once a big name on the kratom marketplace. However, as dozens of new kratom vendors have arrived on the scene, they have lost some of their former customers.
Perhaps this is due to the fact that some feel that Captain Kratom LA is essentially a higher-end head shop. While they do have their own website, their brand of kratom is typically sold in brick-and-mortar stores. However, they do have a loyal following. The fact that they have been around since 2006 and are still thriving in a heavily competitive market must mean that they are doing something right.
Captain Kratom LA Website
Captain Kratom LA website has been around for well over a decade. For as old as it is, the website could do with a little upgrading to keep up with its competitors. While you can find some company information, such as email and phone number, you have to dig a bit before locating their physical address. Captain Kratom LA is located in Carlsbad, CA, but ships its products internationally as well.
While they do not have an official blog, they do provide some information about kratom on their website. They also list their shipping, return, and privacy policies on their page as well.
In addition to their official website, Captain Kratom LA has social media presence on Facebook, Twitter, Instagram, and LinkedIn.
Captain Kratom LA Customer Service
Official business hours for Captain Kratom LA are Monday through Friday from 9 am until 5 pm PST. Their customer service can be reached via telephone, email, and the contact form located on their website.
As far as customer service, it is hard to find many reviews for this vendor. While they have been around for quite some time, company reviews are few and far between. The reviews we did find however have stated that they have been treated fairly and with respect by Captain Kratom LA’s customer support team.
Does Captain Kratom LA lab test their kratom?
As far as lab testing goes, we have not been able to find any indication that Captain Kratom LA has their kratom lab tested for cross-contamination. This company has been in business for quite some time, so we find it a bit alarming that they do not have their products tested by an independent laboratory facility.
With FDA approval still pending, lab testing kratom for impurities is a must for a reputable kratom vendor. It would be best to purchase kratom from a vendor that is upfront about their lab testing and is willing to provide their latest results to their customers.
Is Captain Kratom LA affiliated with the American Kratom Association?
We were quite shocked to discover that Captain Kratom LA is not associated in any manner with the American Kratom Association. As old as this company is, you can be sure that they have at least heard of the AKA.
Yes, Captain Kratom opened in 2006, well before the AKA was formed in 2014. However, if the owner is as passionate about kratom as he claims to be, you would think he would jump at the chance to join forces with the one organization that is working to have kratom legalized and approved by the FDA.
In addition to kratom advocacy, AKA affiliated vendors are overseen by the organization to ensure that they are in 100% compliance with GMP guidelines. Again, as one of the first companies to see kratom in the US, you would think that Captain Kratom LA would be on board with the American Kratom Association.
Captain Kratom LA Shipping
Captain Kratom LA charges for shipping. Ground shipping is charged a flat rate of $3.99, while the express shipping fee is $25.00 and the fee for overnight shipping is $35.00. In Canada, the flat rate is $10 US, while outside Canada and the US, the fee is a flat rate of $24.99.
Currently, Captain Kratom LA does not ship to the following areas: Alabama, Arkansas, Indiana, Tennessee, Vermont, Wisconsin, and San Diego County, California.
Captain Kratom LA Returns
Captain Kratom LA accepts returns on only those packages that are damaged. The product must be returned in its original packaging, and must not be opened.
Captain Kratom LA Products
Captain Kratom sells a variety of kratom capsules and powders including Maeng Da, Vietnam, and Thai Kratom. They also sell Kratom + CBD products. They offer bundles as well.
Captain Kratom LA Payment Methods
As of this writing, Captain Kratom LA is currently accepting payments via Visa, Mastercard, Discover, and American Express as well as check, cash, and money order.
Captain Kratom LA Coupons
Currently, there are no coupons available for this vendor. In the past, Captain Kratom LA did offer special discounts, so we can only hope that they will do so again in the future.
Final Word on Captain Kratom LA
While they have been around for many years, we cannot fathom why Captain Kratom LA has not become associated with the AKA. As well, we are disappointed in the lack of lab testing. However, this vendor is still going strong and customers speak highly of their kratom. They do feel it is a bit on the pricey side, so you might want to consider other, more reputable kratom vendors.