Herbal RVA offers a line of quality natural herbal remedies. They are known for their customer service and product value. But are they as good as they claim to be?
In this review, we shall take an honest close-up look at Herbal RVA. We will discuss their origin, product offerings, and customer service. This will help you decide for yourself if they are the right vendor for your kratom needs.
Who is Herbal RVA?
Despite their popularity, little is known about the history of Herbal RVA. While their website is user-friendly, it does not offer any company information other than how to contact their headquarters and their shipping policy. There is no FAQ section, and it cannot be ascertained if they are associated with the AKA (American Kratom Association) or whether or not they adhere to GMP standards.
However, the above information, or lack, therefore, does not seem to hinder their sales. They remain, to this day, one of the most widely used online vendors for herbs and natural supplements. This is due to their vast selection of high-quality products and their solid reputation as a reliable online vendor.
Herbal also carries a plethora of merchandise, including herbal teas, candles, and incense powder. They also sell a variety of herbs including ginger, sarsaparilla root, and turmeric.
Herbal RVA is located in Mechanicsville VA, and they can be contacted via email, direct mail, and phone. The company does not list its business hours, but according to customer reviews, they do reply to any questions or concerns in a relatively timely manner.
As of this writing, Herbal RVA is not currently carrying any kratom or kratom-related products. Apparently, at one time, they carried over 20 quality kratom strains and products. There is no explanation as to why they discontinued their line of kratom products. Nor is there any indication that they will be carrying kratom strains anytime in the foreseeable future. The best that we can say is to keep checking their site to see if they are once again offering any type of kratom products.
So what exactly does this popular vendor carry? Let’s take a look at some of their most popular product offerings below
Herbal RVA Products
Their most recent product selection boasts of two candles:
8 oz container candle available in the following scents:
8 oz Molded Candle available in the following scents:
2. Organic Herbal Supplements
- Moringa Powder
- Turmeric Powder
- Black Pepper
- Sarsaparilla Root
- Tong Kai Ali
3. Herbal Teas
- Rooibos Herbal Tea
- Organic Assam Herbal Tea
- Honeybush Herbal Tea
- Matcha Green Tea
- Organic Green Decaf Herbal Tea
- Root Beer Iced Tea
- Peach Herbal Tea
- White Berry Herbal Tea
Herbal RVA pricing seems to be competitive with similar vendors. Their products seem to range from $5 to $40.
You can purchase your items from Herbal RV using PayPal, Bitcoin, or a major credit card. PayPal offers both the Pay Now and Pay Later options for payment. One of the best things about their site is that you can place a one-time order without creating and Herbal RVA customer account. However, if you plan to order from Herbal RVA frequently, it pays to sign up. They often run specials for their valued customers.
Shipping And Returns
If you look at reviews both on the main Herbal RVA site and off-site as well, you will see that most customers have been satisfied with Herbal RVA shipping. For the most part, shipping costs vary between shipping methods. It costs more for 2-day shipping than standard shipping. As with any online vendor, there may be a delay in shipping due to the pandemic.
Typically, though, orders will be prepped and ship within 24 hours after they are purchased. The vendor will give you a confirmation number so that you can easily track your order online in real-time.
Once you place your order, you will receive a phone call and a confirmation number. The vendor claims full responsibility for shipping.
Herbal RVA is known for its relaxed attitude when it comes to returns. Any unopened products may be returned in 30 days for a full refund. Typically, the refund will be processed in three to five business days. Customers have stated that they had better luck with returns when they spoke directly with a customer service representative rather than simply mailing back the merchandise. At this time they do not offer a refund on open merchandise or 30 days after the item is received by the consumer.
Social Media Presence
Herbal RVA has a strong social media presence. They have an active Facebook group in which regular customers engage with one another to discuss their products.
One campaign is that the website is not always accessible. There are rumors that they are working to make their website more accessible and user-friendly in the coming months. However, this could mean that you might have trouble accessing their website depending on your location.
Overall, customers are satisfied with Herbal RVA’s customer service. The majority state that their inquiries were addressed within 24 hours, and they were overall satisfied with the interaction.
Herbal RVA may be reached via the following:
PO Box 2011
Mechanicsville, VA 23116
Final Thoughts On Herbal RVA
At one time, Herbal RVA was known as Herbal RVA Speciose and they did indeed offer a fine selection of high-quality kratom powders, capsules, and other kratom products. However, for some reason, they eliminated their kratom products from their online catalog. If kratom is what you are seeking, might we suggest one of the many other reliable kratom online vendors?
However, if you are interested in their limited selection of organic herbs, herbal teas, and candles, you won’t be disappointed. While their selection may be limited, Herbal RVA is known for quality products and exceptional customer service.