As kratom is becoming a mainstream herbal supplement in the United States, more people are trying to find a kratom seller they can trust. Sadly, like many other new products, you will come across a few fake websites that are out to scam you for your money. That is why we have taken it upon ourselves to research kratom vendors and provide you with honest feedback in the form of a review.
This time, we will give you an in-depth review of Kraken Kratom, a popular kratom seller that offers a select line of high-quality kratom products including kratom powders, extracts, capsules, and more. This will help you determine if they are the right company to fulfill your kratom needs.
About Kraken Kratom
Based in Portland Oregon, Kraken Kratom was founded in 2014. They have established a loyal customer base as well as a solid reputation. They have an extensive inventory of some of the finest quality kratom products one can find online.
One of the things that stands out the most about this vendor, is that they were the very first online kratom seller to be recognized by the American Kratom Association. The AKA ensures that kratom sellers must follow their strict GMP guidelines to ensure purity and quality.
A family-owned and operated business; they pride themselves on both their product and their customer service. This is one of the reasons their customer base keeps returning. Let’s find out more about this vendor, their products, and policies below.
Kraken Kratom Website
If you land on their homepage, you will be impressed by their graphics as well as their use efficiency. On their “About Us” page, they provide a brief history about their company as well as the names and titles of their major personal.
If you click on the “contact us” link on the bottom of their home page, you will find their company information for both the US and Ireland-based headquarters. They list their US hours as 9 am to 5 pm PST Monday – Friday. They will respond to emails and inquire within a respectable time and are willing to help with any concerns.
Kraken Kratom also has a “Resources” Tab, or blog, which provides visitors with helpful information about the origin of kratom, kratom strains, and products, and other useful facts. Their FAQ section is indeed full of useful information regarding their shipping and returns policies as well as other frequently asked questions. However, you can reach out to them if you cannot find an answer to your question.
When pursuing their product line, you will find helpful information about each product including how it was harvested and from where it is sourced. This is helpful if you are new to kratom and are unsure of what strain might be best for you. As well, you can read more about kratom strains in their blog section.
Kraken Kratom Customer Service
As stated above, Kraken Kratom readily displays its information on its website. You can reach their customer service via telephone, email, regular mail, or the “contact us” form on their website. Most customer reviews state that customers have been overall pleased with their interactions with Kraken Kratom customer service.
Kraken Kratom Shipping
Shipping is free for all orders using Free USPS First Class shipping. Orders over $200 qualify for Free USPS Priority Mail Shipping.
Orders are shipped on the same day on which they are processed if they are received prior to the cut-off time. Delivery is available on Saturday if you select UPS “Saturday Delivery” when placing your order. Currently, Kraken Kratom does not ship to Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin. San Diego CA, and Sarasota County FL’
In addition to USPS, they also provide FedEx Shipping. Check their FAQ section for more specifics as their shipping policy might be subject to changes or delays due to COVID-19.
Kraken Kratom Return Policy
Kraken Kratom will accept returns on sealed products within 30 days of the delivery date. You will be provided with an exchange or store credit. However, you must contact them before returning the product.
Kraken Kratom Methods of Payment
According to their FAQ section, Kraken Kratom currently accepts the following payment methods: Bitcoin, COD, eCheck, ACH, Cashier’s Check, Money Order, and Visa/Mastercard. These options are subject to change, and you may find additional options upon checkout.
Kraken Kratom Lab Testing
As the first company to be backed by the American Kratom Association, you can rest assured that Kraken Kratom tests all of its products for impurities. As well, they claim they will provide a Certificate of Authenticity for any and all products on their website.
Kraken Kratom Product Line
Kratom Powder & Leaf
● Red Vein Maeng Da Thai Kratom Powder
● Yellow Vein Borneo Kratom Powder
● Red Dragon Kratom Powder
● Super Indo Kratom Powder
● White Vein Sumatra Kratom Powder
● Super Green Malaysian Kratom Powder
● And much more!
Kratom Extracts & Enhanced Kratom
● UEI Liquid Kratom Extract
● Kraken Platinum Liquid Kratom Extract
● Full Spectrum Kratom Extract
● Kratom Reserve Liquid Kratom Extract
● Enhanced Borneo Kratom
● Kraken Gold Elite Tea Tables
● Ultra Enhanced Indo Kratom Powder
● And more!
● White Vein Borneo Kratom Capsules
● Yellow Vein Maeng Da Thai Kratom Capsules
● 10% Extract Capsules
● Ultra Enhanced Indo Kratom Soft gels
● Gold Reserve Tea Capsules
● Kraken Platinum Tea Capsules
● And more!
● Empty Capsules
● Digital Scales
● Tea Accessories
○ 28 oz Kraken Kratom Blender Bottle
○ Tea Ball Infuser
○ Press n Brew Tea Bags
○ Bamboo Tea Strainer
Kraken Kratom Discounts, Rewards, and Coupons
If you sign up for their newsletter, you will get 10% off your first purchase. As well, Kraken Kratom offers a rewards program in which you can earn rewards points for each purchase as well as for rating their products, following their social media pages, and so forth.
In addition to the first-time buyer discount, they promise to send coupons and offers if you sign up for their email newsletter.
Final Word On Kraken Kratom
Kraken Kratom has proven to be a trusted kratom vendor. We hope our informative review has provided you with enough insight to decide if this is the right company for you!