This vendor claims to prioritize utilizing the natural resources provided to us by nature. Mood and Mind have been in business for 10 years and claims to continue to sell a variety of high-quality, natural products, most of which are their own brand. This vendor has been able to build a solid reputation. They are known for their quality products at reasonable prices.
However, is this vendor really all it’s cracked up to be? In this review, we will be taking a closer look at several aspects of this online company, to help you decide if it’s the right place for your next purchase.
WHO ARE MOOD AND MIND?
In 2008, Paul and Jen Sturgis created the vendor that is now known as Mood and Mind. The two became friends in college in 1993 and claim to continue to poor in the same effort and passion, making this vendor one of the best on the market. Similarly, to other vendors in the market, Mood and Mind started relatively small. However, they have worked to build up their reputation and they are now well known amongst the industry.
Their headquarters are currently located right next to the Pisgah National Forest. Jen and Paul claim to thoroughly understand the art of using natural elements for self-care and lifestyle practices. For example, before even starting their herbal business, the two were regular users of stevia. However, they experienced an incredibly difficult time finding naturally grown stevia without any additives. As a result, they decided to become one of the first companies to sell natural, organic stevia.
Additionally, the current owners previously worked at Disney and are determined to bring that same sense of a classic, old fashion experience offered by Disney to their kratom users. Mood and Mind runs an FDA-GMP certified operational facility that offers over one hundred different naturals, organic products.
In an industry full of scams and gimmicks, it is important that vendors offer a level of business transparency that allows customers to trust the products they are purchasing. The extensive explanation of the customer history available on the Mood and Minds website offers this level of business transparency and customers can trust this company, knowing who they are, what they stand for, and where they came from.
According to several online reviews, this vendor is highly reputed amongst the kratom community. However, due to a previous issue with amazon, the vendor decided it was time to take a different approach. When customers visit the website, they must do some digging to find any information regarding kratom products.
To view kratom products, customers must sign up to be registered customers. Signing up is easy and entirely free, and, after customers become members, they will have access to the full product line by entering the words “Tom’s Tea” into the search bar.
While this is a bit of an extensive process that some potential buyers may not enjoy, several past customers claim that this brand’s kratom is totally worth the extra steps.
MOOD AND MIND PRODUCTS
Customers can choose from over 50 different kratom products offered on the website. Additionally, customers have the option to create varieties of more than 3 strains in different quantities to get them at the best prices. Their product line includes powders, capsules, and crushed leaves.
THEIR VARIETY OF POWDERS INCLUDES:
- Green Maeng Da
- White Maeng Da
- Golden Bali
- Holiday Blend
- Vietnam White
- Red Sumatran
- White Christmas
- Dark Sumatran
- Bentuangie
- Harvest Blend
- Red Thai
- Elephant Green
- Thai Enhanced
- Red Borneo
- Private Reserve Micronized Bali
- Green Malay
- Bali
- Maeng Da
- Indo white
- Private Micronized Maeng Da
THEIR VARIETY OF CAPSULES INCLUDES:
- Red Borneo
- Bentuangie
- Indo White
- Red Thai
- Dark Sumatran
- Red Sumatran
- Bali
- Private Reserve Bali
- Maeng Da
- Golden Bali
- Green Malay
THEIR VARIETY OF CRUSHED LEAF INCLUDES:
- Thai Enhanced
- Green Malay
- Golden Bali
- Indo White
- Red Borneo
- Bali
- Maeng Da
PRICING
This vendor offers products at affordable prices, with comparatively low-priced mixed packs, gift sets, and sample packs, when compared to those of other brands. Customers can alter how much their items will cost by choosing a specific quantity, form, and strain.
Additionally, this vendor makes it simple for customers to receive discounts in the form of coupon codes. Customers can even receive coupon codes after simply interacting with the website for a few minutes. To save even more money, customers can sign up for the rewards program and have the chance of winning free kratom. Shipping for all items over $75 is free, allowing customers to save even more money.
This is a great stop for customers who are seeking to get their hands on high-quality kratom products, without draining their bank account.
CUSTOMER SERVICE AT MOOD AND MIND
Although this vendor does appear to have a mostly positive reputation, with customers praising their products and prices, there a few negative Reddit reviews regarding Mood and Minds customer service. One customer reported a negative experience with unfriendly and inefficient customer service representatives. However, there are equally a lot of positive reviews reporting kind, respectful help, and feedback.
Mood and Mind can be contacted directly via completing a form available on their website.
Additionally, customers can reach Mood and Mind via:
TELEPHONE
407-569-8421
ADDRESS
229 Airport Road, Ste 7-182
Arden, NC 28704
SHIPPING AND RETURNS
Customers appreciate the convenient return policy at Mind and Mood. Customers can return any unopened items, as well as products that were damaged during shipping. Customers appreciate this generous return policy. However, keep in mind that damaged products must be sent back to receive a replacement or refund.
SOCIAL MEDIA PRESENCE
Unlike several kratom vendors, Mood and Mind appears to have somewhat of an online presence and they even provide lengths to their Facebook, Twitter, Instagram, and Pinterest pages on their website. This is uncommon amongst most vendors and stands out as an act of business transparency.
FINAL THOUGHTS
If you’re willing to take the extra step and register to get access to their kratom items, previous customers claim you won’t be disappointed, based on this vendor’s product quality, affordable prices, and generous shipping and return policies.
